Privacy Policy

Privacy Policy for Nclusiv

This Privacy Policy applies to Nclusiv (including all subsidiaries, affiliates, successors, and assigns thereof, collectively referred to as "Nclusiv," "we," "our," or "us"), and our websites and services. We understand that privacy is important to you, and we are committed to handling your information responsibly and securely.

By visiting this or another Nclusiv website displaying this Privacy Policy or otherwise interacting with Nclusiv, you agree to the practices outlined in this Privacy Policy. This Privacy Policy is also subject to the Nclusiv Services Agreement related to the services you utilize and/or purchase. For questions, please contact our team using the contact details provided on this Website.

Nclusiv values your privacy and is dedicated to protecting your personal information. We provide transparency about what information we collect, how it is used, your choices regarding its collection, use, and distribution, the security procedures in place to protect it, and how you can correct inaccuracies.

We receive and store any information you provide on our websites or communicate to us via other means such as telephone, email, or in-person interactions. This information may be collected when you:

• Sign up for our services
• Request customer support
• Interact with our websites or services

The types of information we gather include:

We collect and store personal contact information you voluntarily provide, including but not limited to your:

• Full name
• Mailing address
• Email address
• Phone number
• Fax number (if applicable)

This information is used to communicate with you regarding transactions, services, and customer support. It may also be used to send you important updates about products and services or to fulfill our obligations to you.

When purchasing Nclusiv products or services, we may collect certain financial information, such as:

• Credit card details
• Billing address

This information is used to process payments securely. We do not sell, share, or rent financial information unless required to fulfill your order or as disclosed in this Privacy Policy.

We may collect anonymous demographic information (such as age, gender, and postal code). This data helps us:

• Personalize your experience on our websites
• Tailor our content and advertising
• Improve our services and offerings

Aggregated demographic data may be shared with third parties for research or marketing purposes. However, no personally identifiable information will be linked to this data.

We collect information about your interactions with Nclusiv, including:

• Browser type
• Referring/exit pages
• IP address
• Access times
• Movement through the website

This information is used to improve the functionality of our websites, ensure security, and analyze trends. It may also be used for marketing purposes or shared with third parties in an aggregated, non-identifiable form.

Nclusiv websites use "cookies" to enhance your online experience by making navigation easier and enabling certain features. Cookies are small text files stored on your device that help identify your preferences and usage. You may disable cookies in your web browser settings, but doing so may limit your ability to use certain features on our websites.

We may work with third-party advertising companies to display ads based on your interactions with Nclusiv and other websites. These third parties may use cookies or pixel tags to track non-personally identifiable information about your visits to provide you with targeted ads. You can opt out of such tracking through the Network Advertising Initiative.

We use your personal information to manage your account, provide services you have purchased, and respond to inquiries. This includes sending necessary service-related communications, such as transaction confirmations and updates.

With your consent, we may use your contact information to send you promotional communications about our services and products. You can opt-out of receiving marketing communications at any time by clicking the "unsubscribe" link in any email or by contacting us directly.

We may disclose personal information when legally required to do so, such as in response to subpoenas, court orders, or other legal processes. We may also disclose information to protect the rights, property, or safety of Nclusiv, our customers, or others.

Nclusiv may record and monitor telephone calls with customers for quality assurance purposes. By interacting with us via phone, you consent to this practice.

We take steps to protect your personal information, including the use of encryption technologies like Secure Sockets Layer (SSL) for sensitive information. While no method of transmission over the internet is 100% secure, we strive to protect your data to the best of our ability.

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you have questions about specific retention periods, please contact us.

Our websites may contain links to third-party websites. Nclusiv is not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any website you visit.

Nclusiv may update this Privacy Policy from time to time. When we make significant changes, we will notify you through email or by posting a notice on our website.

If you have any questions or concerns regarding this Privacy Policy, you may contact us at:

• Email: hello@nclusiv.com
• Mailing Address: Nclusiv, 4 St. Paul's Square, Liverpool, L3 9SJ

This Privacy Policy is effective as of 01.01.2024